Shipping Policy

Thank you for shopping at Malaturcja Sklep Turecki. We are committed to providing you with a seamless and efficient shipping experience.

1. Shipping Destinations

  • We currently ship to addresses within Poland. For international shipping inquiries, please contact us at malaturcja@gmail.com.

2. Shipping Methods and Costs

  • We offer the following shipping methods:
    • Standard Shipping: Estimated delivery within 3-5 business days.
    • Express Shipping: Estimated delivery within 1-2 business days.
  • Shipping costs are calculated based on the weight of your order and the shipping destination. The shipping cost will be displayed at checkout before you complete your purchase.
  • We may offer free shipping on orders over a certain amount. Please check our website for current promotions.

3. Order Processing Time

  • Orders are typically processed within 1-2 business days. Please note that processing time may be longer during peak seasons or holidays.
  • You will receive a shipping confirmation email with tracking information once your order has been shipped.

4. Delivery Time

  • Delivery time is estimated and may vary depending on the shipping destination and the shipping method selected.
  • We are not responsible for any delays caused by the postal service or other delivery services.

5. Shipping Address

  • Please ensure that your shipping address is correct and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete shipping addresses.
  • We are unable to ship to P.O. boxes.

6. Order Tracking

  • You can track your order using the tracking information provided in your shipping confirmation email.
  • If you have any questions about your order or shipping status, please contact us at malaturcja@gmail.com.

7. Lost or Damaged Packages

  • If your package is lost or damaged in transit, please contact us immediately at malaturcja@gmail.com. We will work with the shipping carrier to resolve the issue.
  • Please keep all original packaging and documentation in case the shipping carrier needs to inspect the package.

8. Contact Us

  • If you have any questions about our Shipping Policy, please contact us:
  • Address: Nowy Świat 18/20, 00-373 Warszawa
  • Phone: +48 735 483 638
  • Email: malaturcja@gmail.com

Thank you for shopping at Malaturcja Sklep Turecki!